Sand Dollar Sports Privacy Policy

Effective Date: July 09, 2024

This Privacy Policy describes how Sand Dollar Sports Dive Center (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website sanddollarsports.com (the “Site”) and book our day diving tours or other services.

Information We Collect

We collect information from you in several ways when you use our Site:

• Booking Information: When you book a day diving tour or other service, we collect information necessary to process your booking, such as your name, billing address, email address, phone number, emergency contact information, and, in some cases, your passport or diving certification details.
• Account Information: If you create an account on our Site, we may collect additional information, such as your username and password.
• Contact Information: If you contact us through our website, we may collect your name, email address, phone number, and the content of your message.
• Usage Data: We may collect information about your activity on our Site, such as the pages you visit, the tours you view, and the searches you perform. This information is collected automatically and helps us improve the functionality and user experience of our Site.

How We Use Your Information

We use the information we collect from you for the following purposes:

• To process your bookings and provide you with the day diving tours or services you purchase.
• To confirm your bookings and send you important updates.
• To assess your diving experience and ensure your safety during tours (e.g., using diving certification details).
• To create and manage your account (if applicable).
• To communicate with you about your bookings, including sending confirmation emails and updates.
• To respond to your inquiries and requests.
• To improve the functionality and user experience of our Site.
• To send you marketing and promotional materials about our diving tours and services (with your consent).

Sharing Your Information

We may share your information with third-party service providers who help us operate our business and provide our diving tours. These service providers may be located outside of your country. We will only share your information with service providers who have agreed to comply with our privacy standards. For example, we may share your information with:

• Booking platforms used to process your reservations.
• Local partners who assist with specific tours or activities.
• Emergency response services, if necessary.

We will not sell or rent your personal information to third parties for marketing purposes.

Security

We take the security of your information seriously. We use a variety of security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Cookies

We use cookies on our Site. Cookies are small data files that are stored on your computer or mobile device when you visit a website. They allow us to remember your preferences and settings during your visit and help us to improve your browsing experience. You can choose to disable cookies through your browser settings. However, please note that disabling cookies may limit your ability to use certain features of our Site.

Your Choices

You can choose to opt out of receiving marketing and promotional emails from us by clicking on the “unsubscribe” link at the bottom of our emails. You can also access, update, or delete your personal information by logging into your account (if applicable) or contacting us.

Children’s Privacy

Our Site is not directed to children under the age of 18. Minimum age requirements may apply for certain diving tours. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. We will delete any personal information we have collected from children under 18.

California Online Privacy Protection Act (CalOPPA)

We comply with California’s privacy laws. California residents have the right to request information about the categories and specific pieces of personal information we collect, use, and disclose. They also have the right to request deletion of their personal information. You can exercise your rights by contacting us.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below. Av 65 #216 Primer Piso Entre Calle 4 y 6 Cozumel, Quintana Roo 77622 México Phone call, SMS or Whatsapp from any country to Cozumel: (+521) (987) 876 14 52 Phone call, SMS or Whatsapp within Mexico: (987) 876 14 52 marketing@sanddollarsports.com