Question 1

What water sports do you offer?

Accepted Answer

We offer scuba, scuba courses, SNUBA, snorkeling, and reef restoration tours.

Question 2

What types of diving services do you offer?

Accepted Answer

We offer a range of services, including PADI scuba courses, guided boat and shore dives, equipment rental, and dive excursions for both beginners and experienced divers.

Question 3

Do I need to be certified to dive with you?

Accepted Answer

A PADI Discover Scuba Diving is available for uncertified divers. This is a great way to learn the basics and get underwater!

Question 4

What should I bring for my dive?

Accepted Answer

We recommend bringing your swimsuit and long sleeve rash guard, towel, personal dive gear (if you have it), and a reusable water bottle. Please note that sunscreen is not permitted,

Question 5

Are rental gear and equipment available?

Accepted Answer

Yes, we provide rental gear for all divers, including wetsuits, tanks, BCDs, and regulators. The costs are listed on our website.

Question 6

Can I dive with my full face mask?

Accepted Answer

We only allow full face mask diving with proof of certification.

Question 7

How can I book diving or other water sports?

Accepted Answer

You can book a dive through our website, via phone, or by visiting our center. Advanced reservations are recommended, especially during peak seasons (mid-December – April).

Question 8

Do you offer scuba packages?

Accepted Answer

Yes! The more days you dive, the better the discount. Get pricing here.

Question 9

Are you a sustainable dive center?

Accepted Answer

Sand Dollar Sports has been a sustainable dive center for over 40 years. We are accredited by Travelife and a digital member of Green Fins. We use solar power for our tank compressor, we separate waste and recycle, and we don’t use single-use plastics. All our cleaning products are bio-friendly. Learn more about our sustainability efforts here.

Question 10

Are you involved in any marine conservation programs?

Accepted Answer

Sand Dollar Sports works in partnership with Cozumel Coral Reef Restoration Program (CCRRP), a local NGO. We have a coral lab onsite. Our house reef is filled with Reef Balls and coral reef restoration platforms. A portion of our proceeds from our guests is donated to CCRRP. When you dive with us you help us in our marine conservation efforts. We invite all guests to take our Reef Restoration Tour and learn more!

Question 11

How many divers are with a divemaster?

Accepted Answer

We have a 6 to 1 diver to divemaster ratio while other dive centers usually use an 8 to 1 ratio. This is so we can ensure diver safety.

Question 12

What are the dive conditions in Cozumel?

Accepted Answer

The water clarity is superior and can range from 80 – 150 feet! Cozumel is known as the drift diving capital of the world, so some dive sites are only for advanced divers as the currents can be quite strong. Cozumel is part of the Mesoamerican Reef in the Caribbean. The Mesoamerican Reef (MAR), extending 625 miles along the shores of Mexico, Belize, Guatemala, and Honduras, is the largest barrier reef in the Western Hemisphere.

Question 13

What are your safety measures?

Accepted Answer

We prioritize safety by conducting thorough equipment checks, providing briefings before dives, and ensuring our guides are certified and experienced.

Question 14

What is your cancellation policy?

Accepted Answer

Please refer to our full Refund and Safe Diving Policy here.

Question 15

Do you offer discounts for dive groups?

Accepted Answer

Yes we do! Please contact us and we will give you a quote.

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